FaceTime bank-support scam used screen sharing to steal accounts

What happened

Scammers impersonated banks or Apple Support over FaceTime, claimed that an account was under threat and pressured victims to share their screen or install remote-assistance software.

The attack required no iOS vulnerability; urgency and impersonation were enough to make victims reveal credentials.

What was found

Attackers watched passwords and one-time codes in real time, then accessed bank accounts. Apple confirmed the pattern and opened a dedicated reporting address for suspicious FaceTime calls.

Data at risk

• Bank passwords
• One-time codes
• Screen content
• Account balances
• Apple ID
• Remote access

What you should do

1. 1Hang up and call the organization through an official number.
2. 2Never enable screen sharing for an unsolicited support caller.
3. 3Never reveal or display a one-time code to support staff.
4. 4Report suspicious FaceTime calls to Apple's fraud address.
5. 5Keep iOS updated to reduce follow-on exploitation risk.