Help Center

Download the app from the App Store, choose a plan inside the app, and tap the power button. The VPN, Adblocker and Security protections all switch on together.

iPhone and iPad, iOS 15 or later. One subscription covers your personal devices.

Subscriptions are bought through the App Store, so Apple handles refunds: request one at reportaproblem.apple.com. If you get stuck, email us and we’ll help you through it.

On your iPhone, open Settings → your name → Subscriptions → Mistero VPN and tap Cancel Subscription. You keep access until the end of the paid period.

Apple emails a receipt for every charge, and your full history is in Settings → your name → Media & Purchases → View Account → Purchase History.

Smart-select connects you to the lowest-latency server available, and modern protocols keep overhead minimal — on most networks you won’t notice a difference.

Yes. Smart-select is the default, but the full location list is one tap away, and Mistero remembers your choice.

If the tunnel ever drops, Mistero blocks traffic instantly until it reconnects, so nothing leaks in between.

Your address is checked against continuously updated breach databases using privacy-preserving lookups. If it appears in one, you’re told which service leaked and what to change.

Never. The entire scan runs on your device; nothing is uploaded anywhere.

No — nothing is removed without your approval, and deletions sit in Recently Deleted for 30 days.

Email [email protected] from your account address and we’ll help you reset it.

Email [email protected] from your account address — everything tied to the account is removed within 30 days.