No-logs, in plain language

What "no traffic logs" means here

When you're connected to Mistero, your traffic passes through our servers. We do not record it. Specifically, we never store:

• Browsing activity — the sites you visit, the apps you use, the content of your traffic.
• DNS queries — the domain lookups your device makes through the tunnel.
• Connection pairing — no record linking your account to a destination, and no record linking your real IP to the IP you appear as.
• Session timestamps tied to activity — nothing that could reconstruct what you did and when.

Because this data is never written down, it can't be sold, leaked, subpoenaed or stolen. You can't hand over what you don't have.

What the product does process

Running a paid service requires some data. Here is the complete list, and why each exists:

• Account email and password hash — to sign you in and recover your account.
• Subscription status and invoices — your plan, renewal date and payment records (held by Apple through the App Store).
• Aggregate server health — anonymous counters like total load per server, used to route you to a fast one. Not traceable to any individual.
• App analytics and advertising identifiers — the iOS app collects device identifiers and usage events, as disclosed on our App Store privacy label, to improve the app and measure marketing.

About the App Store privacy label

Our App Store listing discloses that identifiers and usage data may be used for tracking, third-party advertising and analytics. That disclosure is about product analytics in the app — which screens are used, whether an install came from an ad. It is not, and has never been, about your VPN traffic. The tunnel carries your data; the analytics measure the app around it. The two are separate systems, and only one of them writes anything down.

What we'd say to a data request

If a legal request asks for a user's browsing activity, the honest answer is the only one available: we don't have it. We can confirm whether an email address has an active subscription — the same information involved in processing a payment — and nothing about what that person did online.

Check it yourself

You don't have to take the tunnel's word for it. Open What is my IP with the VPN off, then on — you'll see your visible address, location and network provider change. That's the boundary we don't look inside.