Delete your account
Deleting your account is permanent. Here's how to do it cleanly, in the right order.
Step 1 — cancel any active subscription
Deleting the account doesn't automatically stop billing that Apple controls, so cancel your subscription first. Subscriptions are cancelled from your iPhone's subscription settings.
Step 2 — request deletion
Email [email protected] from your account email and ask for deletion.
What gets removed
- Your email, password hash and account record.
- Your subscription history on our side.
- Everything is gone within 30 days of the request.
What we can't remove
- App Store purchase records stay with Apple under their retention policy — they're part of your Apple ID, not our systems.
There was never any browsing activity to delete — see our no-logs policy for what that means. If you're leaving because something didn't work, we'd genuinely like to know: [email protected].
Still stuck?
Email supportEmail us — a human replies, usually within a few hours.