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Delete your account

Deleting your account is permanent. Here's how to do it cleanly, in the right order.

Step 1 — cancel any active subscription

Deleting the account doesn't automatically stop billing that Apple controls, so cancel your subscription first. Subscriptions are cancelled from your iPhone's subscription settings.

Step 2 — request deletion

Email [email protected] from your account email and ask for deletion.

What gets removed

  • Your email, password hash and account record.
  • Your subscription history on our side.
  • Everything is gone within 30 days of the request.

What we can't remove

  • App Store purchase records stay with Apple under their retention policy — they're part of your Apple ID, not our systems.

There was never any browsing activity to delete — see our no-logs policy for what that means. If you're leaving because something didn't work, we'd genuinely like to know: [email protected].

Still stuck?

Email us — a human replies, usually within a few hours.

Email support