Help Center

Download the app from the App Store, choose a plan inside the app, and tap the power button to connect the VPN. Mistero Adblock is a Safari extension, so you turn it on separately in Safari's extension settings — the app shows you how.

iPhone and iPad, iOS 15 or later.

Subscriptions are bought through the App Store, so Apple handles refunds: request one at reportaproblem.apple.com. If you get stuck, email us and we’ll help you through it.

On your iPhone, open Settings → your name → Subscriptions → Mistero VPN and tap Cancel Subscription. You keep access until the end of the paid period. The Lifetime purchase is a one-time payment, so there is no subscription to cancel.

Apple emails a receipt for every charge, and your full history is in Settings → your name → Media & Purchases → View Account → Purchase History.

Smart-select connects you to the lowest-latency server available, and modern protocols keep overhead minimal — on most networks you won’t notice a difference.

Open What is my IP, note the address, connect Mistero VPN, and reload the page to compare.

Yes. Smart-select is the default, but the full location list is one tap away, and Mistero remembers your choice.

Your address is checked against continuously updated breach databases using privacy-preserving lookups. If it appears in one, you’re told which service leaked and what to change.

No — nothing is removed without your approval, and deletions sit in Recently Deleted for 30 days.

Email [email protected] from your account address and we’ll help you reset it.

Email [email protected] from your account address — everything tied to the account is removed within 30 days.